Politique d’expédition

Shipping Policy

Processing Times

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be slightly delayed. You will be notified by email if there will be a significant delay.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Overnight Shipping: 1 business day

Delivery delays may occasionally occur depending on carrier conditions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.

Shipping Locations

We currently ship to:

• Domestic - United Kingdom 

• International - Europe, USA, Canada, Australia.

If your location is not available at checkout, please contact us for assistance.

Customs, Duties & Taxes

For international shipments, all customs fees, taxes, and duties are the responsibility of the customer. We are not liable for delays caused by customs processing.

Lost, Stolen, or Damaged Packages

We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact the carrier to file a claim.
You may also contact us with your order number, and we’ll assist where possible.

Address Accuracy

Please ensure your shipping address is correct at checkout. We cannot reroute packages once they are shipped, and we are not responsible for orders delivered to incorrect addresses provided by customers.

Returns & Exchanges

For information about returns, please review our Return Policy on our website.

Contact Us

If you have any questions about shipping, please contact us at:
📧 plaworkshop@outlook.com